Refund policy
Public purchasing is currently closed. This policy will apply to Barre None Pro charges when purchasing opens. Effective September 19, 2026.
14-day refund window
You may request a refund of the most recent monthly or annual subscription charge within 14 calendar days after that charge. This applies to an initial purchase and a renewal. Refunds return the amount actually charged for that subscription payment; currency conversion or bank fees imposed by someone else may not be recoverable.
A full refund may end paid access immediately. Content already saved in your browser remains local. Cloud content becomes read-only and follows the retention period in the Terms, so export it before requesting deletion or before that period ends.
How to request a refund
Use the support address below from the email used for the purchase. Include the order or invoice number, charge date and whether the charge was monthly or annual. Never send card details, verification codes, session cookies or a license key.
Lemon Squeezy is the merchant of record and processes the payment and refund. Barre None may direct you to the secure order-support link in your receipt. Refunds go back through the original payment method and can take additional time to appear after approval.
Cancellation, duplicate charges and legal rights
Canceling stops future renewals but does not itself refund a completed charge. Report a duplicate or unauthorized charge promptly so it can be investigated. If you believe a charge is fraudulent, also contact your payment provider.
This policy does not limit cancellation, cooling-off, refund or warranty rights that cannot be waived under the law that applies to you. Where mandatory law provides a more favorable remedy, that remedy controls.
Email support
Contact support@barren.one. Include the page you were using, your browser and device, and the exact error message. Do not send your license key unless support specifically asks for it.